GENERAL SHIPPING INFO:
Most orders are shipped within 24 hours, but please allow up to 72 hours for items to be sent out.
Orders placed after 12PM Eastern time are fulfilled the following day.
We do not fulfill orders on Saturday or Sunday and are closed on US federal holidays.
Please give your order at least 7-10 business days before arriving.
All orders are shipped from our warehouse in Pennsylvania.
Please give your tracking number 24 hours to update its progress.
All custom items are made to order and ship separately from the rest of your order.
Preorder items do not ship according to our usual ship times. Please check the shipping time stated in the product description. The estimated delivery stated at checkout does not apply to preorder items with unique ship times.
USA
FREE SHIPPING when you spend over $100- no code needed
Orders under $100: $6.49 flat rate
We offer overnight shipping (UPS Next-Day Air Saver) for a flat rate of $40. Please note, packages are not delivered on Sundays. We cannot guarantee next-day arrival due to possible carrier delays. If you select overnight shipping for a preorder item, your order will be shipped UPS Next-Day Air Saver once your preorder item arrives at our warehouse.
Dispatch time: We try our best to have all orders shipped the same business day (if placed before 12PM Eastern time). This does not include custom products or preorder items.
Track your order: Once your order is packed and leaves our warehouse, you will receive an email with a tracking number. If you cannot find your order shipped email, please check your spam folder or email contact@colorfulnatalie.com to have it re-sent.
CANADA
Shipping is $25 flat rate through USPS.
Most orders shipped to Canada are received within 10 business days once shipped.
The payment of duties and taxes is required upon entry, not checkout (if applicable).
INTERNATIONAL
Shipping is $40 flat rate through USPS.
Please contact us directly if you would like to know an approximate delivery date from the date of your purchase.
The payment of duties and taxes is required upon entry, not checkout (if applicable).
If you have any questions regarding the status of your package or other shipping related questions, please email us at contact@colorfulnatalie.com.